Established, since 1997, leading UK based training provider.
Celebrating 25 years in business! CPD Member - The CPD Certification Service ilm Recognised Provider

Communication Mistakes

Communication Mistakes

Communication Mistakes

Here is the list of the most common communication mistakes:

  1. Standing too close.
  2. Talking too much.
  3. Talking without saying anything of value.
  4. Only half listening.
  5. Swearing.

Standing too close.

Everyone has a personal space around them, into which they permit only their closest friends.

If you unnecessarily impose yourself into their personal space, then you annoy and offend the other person.

When in conversation, unless you are good friends or family, maintain a distance of about one arm's length.

Don't invade personal space.

Keep a respectable distance.

Talking too much.

Many people talk too much.

Good conversation means a fair distribution of talking and listening. About 50-50.

But if you really want to be known for being a good conversationalist, then you should let the other person do most of the talking.

Operate on ratios of about 60-40 in the other's favour.

Ask more questions and make fewer assertions.

Talking without saying anything of value.

Many people speak without thinking; they blurt out the first thing that pops into their mind, much of it of no value to anyone.

Everything you say will either;

  1. Add value to others.
  2. Fail to add value to others.
  3. Detract value from others.

Ensure that when you talk, your conversation is geared towards adding value.

Only half listening.

Many people don't listen; they only pretend to listen.

The best way to improve your listening skills is to actively visualise what the other is saying.

If you cannot picture in your mind's eye, what the other is saying, then ask a clarifying question. "When you say that, what do you mean specifically?

Swearing.

Many people swear too often. This is a crude and common mistake.

It reduces the speaker's credibility and it shows a lack respect to the listener.

Nobody wants to hear you swearing.

Your vocabulary is capable of expressing itself without it.

About the Author: Chris Farmer

Chris

Chris Farmer is the founder of the Corporate Coach Group and has many years’ experience in training leaders and managers, in both the public and private sectors, to achieve their organisational goals, especially during tough economic times. He is also well aware of the disciplines and problems associated with running a business.

Over the years, Chris has designed and delivered thousands of training programmes and has coached and motivated many management teams, groups and individuals. His training programmes are both structured and clear, designed to help delegates organise their thinking and, wherever necessary, to improve their techniques and skills.

Blogs by Email

Do you want to receive an email whenever we post a new blog? The blogs contain article 5-10 minutes long - ideal for reading during your coffee break!

Further Reading in Communication - Clear Communication

  • How to Communicate Effectively
    How to Communicate Effectively In order to do well, you will need the cooperation of others. You will need to gain the cooperation of many people, including: Your partner Your bank Your customers Your suppliers Your colleagues at work Failure to gain their cooperation will mean either: They won't help you...
    Read Article >
  • Finding a Common Frame of Reference
    Instead of categorising people based on differences like gender, race, age, and personality traits. Finding a common frame of reference suggests focusing on similarities, rather than differences, to foster understanding and connection among people.
    Read Article >
  • A Course on Clear, Confident Communication
    A Course on Clear, Confident Communication Clear communication may be defined as the art of transferring an idea, or piece of information, from your mind, into the mind of another, without distortion, error, omission or misunderstanding: Meaning: the idea or piece of information, in the mind of the listener, at the...
    Read Article >
  • Gain Their Understanding and Agreement
    Communication is important because you need to gain the understanding, agreement and active cooperation of others. Without cooperation your progress will be limited.
    Read Article >
  • The Importance of Communication Skills
    Use these three simple tips, to make sure that you communicate your message to others, in such a way as to gain their co-operation and agreement.
    Read Article >

Looking for Communication Skills Training?

If you're looking to develop your Clear Communication Skills, you may find this Communication Skills Training Course beneficial:

Open Training Course Pricing and Availability

23 May
Online - Teams
£475 +VAT
12 June
Birmingham
£475 +VAT
12 June
London - Central
£475 +VAT
17 June
Exeter
£475 +VAT
More dates and locations available
Save £50 on this course

Next Open Course Starts in 4 days, Online - Teams, places available Book Now >